Privacy Policy
Last updated 06/08/2026
This Privacy Policy explains how ITHitec ("we") collects, uses, and protects your personal data when you use our website and services.
Information we collect
- Account data: name, email, password (hashed) — when you register or sign in with Google
- Order/payment data: order details, bank transfer slips (if paying by bank transfer/PromptPay) — we never store your card number; card payments are processed directly by Stripe/PayPal
- License usage data: license key, machine ID of activated devices, validation timestamps
- Technical data: IP address, browser type — used for security and abuse prevention
- Content sent through AI features (if enabled): messages sent to external AI providers to process your request
How we use your data
- To provide, issue, and validate your License
- To process orders and notify you of payment status
- To communicate about your account or technical support
- To prevent fraud and abuse
- To improve the quality of our services
Sharing with third parties
We share data only as necessary with relevant service providers: payment processors (Stripe, PayPal) and external AI providers (only when you use a product's AI feature). We do not sell your personal data to third parties for marketing purposes.
Cookies
Our site uses cookies necessary for operation, such as keeping you signed in (session) and remembering your language choice. We do not use cookies for cross-site advertising tracking.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us through the channels below. After account deletion, some License/order records may be retained as required by law (e.g. accounting records).
Security
We protect your data with appropriate technical measures, including password hashing, encryption of sensitive data, and access restrictions.
Changes to this policy
We may update this policy from time to time. Changes take effect as soon as they are published on this page.
Contact us
If you have questions about this Privacy Policy, please contact us through the channels listed on our "Contact" page.